Common computer problems and walkthrough on how to do troubleshooting and fixes

Mar. 30, 2016


What is System Restore?


System Restore helps you restore your computer's system files to an earlier point in time. It's a way to undo system changes to your computer without affecting your personal files, such as e‑mail, documents, or photos.

Sometimes, the installation of a program or a driver can cause an unexpected change to your computer or cause Windows to behave unpredictably. Usually, uninstalling the program or driver corrects the problem. If uninstalling doesn't fix the problem, you can try restoring your computer's system to an earlier date when everything worked correctly.

System Restore uses a feature called system protection to regularly create and save restore points on your computer. These restore points contain information about registry settings and other system information that Windows uses. You can also create restore points manually. 

System Restore isn't intended for backing up personal files, so it cannot help you recover a personal file that has been deleted or damaged. You should regularly back up your personal files and important data using a backup program.

http://windows.microsoft.com/en-us/windows/what-is-system-restore#1TC=windows-7

  • Open System Restore by clicking the Start button . In the search box, type System Restore, and then, in the list of results, click System Restore.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Mar. 30, 2016

What is safe mode?

Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words Safe Mode appear in the corners of your monitor to identify which Windows mode you're using.

If an existing problem doesn't reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes. If you don't know the cause of the problem, you can use the process of elimination to help you find the problem. Try starting all of the programs you commonly use, including the programs in your Startup folder, one by one to see if a program might be the cause of the problem.

If your computer automatically starts in safe mode without prompting, a problem with your computer might be preventing Windows from starting normally. If you think the cause of the problem might be a recently installed program or device, try using Recovery in Control Panel.

http://windows.microsoft.com/en-us/windows/what-is-safe-mode#1TC=windows-7

Using the F8 Method:

From a cold boot or shutdown, press power button or restart your computer and then continuously tap F8 key until the boot option appears, select safe mode by using the arrow keys. Then press enter key on your keyboard.